Everything that happens between "your application is approved" and "the keys are in your hand."
We'll send the lease via DocuSign within 1 business day of approval. Review it carefully — every clause is in writing for a reason. Common questions before signing belong in your inbox to us, not after.
Most leases are signed within 24 hours of approval.
Both due before move-in. Payable via the AppFolio tenant portal (ACH preferred — no fee) or by certified funds. Personal checks are not accepted for move-in.
You'll receive an invitation to set up your AppFolio tenant portal. This is where you'll:
Set up utilities in your name effective on the move-in date. Your lease will specify which utilities you're responsible for (usually electric, gas, water; sometimes trash and lawn care).
Renter's insurance is required. Minimum coverage requirements are in your lease — typically $100,000 liability + personal property coverage. Most providers offer policies for $15–$25/month.
Before keys, we conduct a move-in inspection documenting the property's condition. You'll receive a copy with photos. Note any pre-existing damage during your first 7 days — the inspection is your protection against being charged for damage that existed before you moved in.
Once lease is signed, funds have cleared, utilities are confirmed, and renter's insurance is on file — you get the keys. Most tenants are in their new home within 5–7 days of application approval.
Email Jatera or Charlee — they'll walk you through any open questions.
Get in touch