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HCO Leasing
Policy & ethics transparency

Licensing, Fair Housing, and how to escalate when something is wrong.

The operational version of "our commitment to integrity." Specific licensing, specific escalation path, specific complaint process.

Last reviewed 2026-05-19

Licensing & insurance

What HCO holds.

Oklahoma Real Estate License · #205847

Held by Broker Partner Zach Sikes. Underpins HCO Leasing's authority to conduct leasing and management activities in Oklahoma.

Verify via the Oklahoma Real Estate Commission public license lookup.

Errors & omissions insurance

HCO Leasing carries E&O insurance covering professional liability for property management activities.

General liability insurance

Standard commercial general liability coverage.

Fair Housing

We follow Fair Housing law — strictly.

HCO Leasing complies with the federal Fair Housing Act and Oklahoma fair housing law. We do not discriminate on the basis of race, color, religion, national origin, sex, familial status, disability, or any other protected class.

Our tenant screening process uses objective criteria — credit score, income-to-rent ratio, rental history, criminal background within legal limits — applied consistently to every applicant for the same property. We do not consider photos, names, or any indicator of protected-class status in screening decisions.

If you believe HCO has violated Fair Housing law, the escalation path is below. You may also file directly with HUD (the Department of Housing and Urban Development) or the Oklahoma Attorney General's Office.

Escalation path

If something's wrong, here's how to escalate.

Most issues resolve at level 1. We document the path explicitly because vague "contact us" is the most common way property managers avoid accountability.

1

Your assigned property manager

Most issues resolve here.

Tenants: Jatera Grayson, Charlee Norris. Owners: typically Adam Thornton.

2

Adam Thornton — Operating Partner

Service failures, billing disputes, manager-related concerns.

Contact via /contact/ noting "for Adam — escalation."

3

Zach Sikes — Broker Partner

Licensing-related concerns, unresolved escalations from level 2.

Contact via /contact/ noting "for Zach — escalation."

4

External regulators

If a concern isn't resolved internally, you have external options:

  • · Oklahoma Real Estate Commission — for licensing-related concerns
  • · HUD (FHEO) — for Fair Housing concerns
  • · Oklahoma Attorney General — for consumer protection concerns
Conflict of interest disclosure

How HCO handles conflicts with its sister businesses.

HCO Leasing is owned by the same partners who operate Homestead & Co (real estate brokerage) and Liberty Link Group (insurance). That creates real potential conflicts.

Our approach: disclose, don't require. When we recommend a sister business, the relationship is disclosed. Owners and tenants are never required to use Homestead & Co for buying or selling property, and never required to use Liberty Link Group for insurance — those choices are independent and free of management consequences either way.

If you ever feel pressured to use a sister business, that's grounds to escalate.

FAQ.

Is HCO Leasing licensed?
Yes. HCO Leasing operates under Oklahoma real estate licensing. Broker Partner Zach Sikes holds an active Oklahoma Real Estate License. License verification is available through the Oklahoma Real Estate Commission's public lookup.
What's HCO's policy on Fair Housing?
HCO Leasing complies with the federal Fair Housing Act and Oklahoma fair housing law. We do not discriminate on the basis of race, color, religion, national origin, sex, familial status, disability, or any other protected class. Our tenant screening process uses objective criteria (credit, income, rental history, criminal background within legal limits) applied consistently.
What's HCO's escalation path if I have a complaint?
(1) Talk to your assistant property manager (Jatera Grayson or Charlee Norris). (2) If unresolved, escalate to Adam Thornton (Operating Partner). (3) If still unresolved, escalate to Zach Sikes (Broker Partner). (4) External: a complaint can be filed with the Oklahoma Real Estate Commission for licensing-related issues, or with HUD for fair housing concerns.
How does HCO handle conflicts of interest?
HCO Leasing is owned by the same partners (Zach Sikes, Adam Thornton) who operate Homestead & Co (brokerage) and Liberty Link Group (insurance). When we recommend services across our businesses, the recommendation is disclosed. Owners are never required to use Homestead & Co for sales/purchases or Liberty Link for insurance — those are independent choices.
Can I cancel my management agreement?
Yes. Management agreements can be terminated with 30 days' written notice. We do not charge a contract termination fee. Specific procedures are detailed in your management agreement.