Getting started

Six steps from "I'm interested" to deposits in your account.

Typical timeline: 5–7 business days from first contact to a live, managed property. Faster for already-tenanted properties; slightly longer for properties needing make-ready work.

Day 0

Submit property details

Address, property type, bed/bath, current rent (if rented), current condition. Use our contact form or call.

✓ Property address and basics
✓ Current rent if already tenanted
✓ Photos welcome but not required

Day 1

Initial property analysis

We respond within 1 business day with a market rent estimate, your specific monthly management cost, and an honest read on whether HCO is right for the property.

✓ Market rent analysis from comparable rentals
✓ Specific management fee ($ amount, not just %)
✓ Honest assessment of fit

Day 1–3

Sign the management agreement

Standard 12-month management agreement, terminable with 30 days' notice. We review every clause with you — no surprises in the fine print.

✓ 12-month term, 30-day termination
✓ No contract termination fees
✓ Full fee schedule embedded
✓ E-signature via DocuSign

Day 2–5

Property onboarding

Transfer property details into AppFolio, set up your owner portal, schedule initial property walk, confirm preferred vendors.

✓ AppFolio owner portal access
✓ Initial walkthrough (vacant) or virtual inspection (tenanted)
✓ Vendor preferences captured
✓ Lease docs centralized

Day 5–7

Listed (if vacant) or transition (if tenanted)

Vacant properties go live within 3–5 business days with professional photos, multi-platform listing syndication, and Showdigs self-tour scheduling. Tenanted properties go straight into managed operation.

✓ Professional listing photography
✓ Syndication to Zillow, Trulia, Realtor.com, AppFolio
✓ Showdigs self-tour scheduling enabled
✓ Or: smooth transition with existing tenant

First rent cycle

Rent collected (via tenant portal), deposited into owner trust, disbursed to your account on the standard cycle. First owner statement arrives.

✓ Rent collected via AppFolio tenant portal
✓ Owner disbursement to your bank
✓ Monthly owner statement
✓ Year-end financial reporting

What we'll need from you

A simple checklist.

If your property is vacant:

·Property address and details
·Access to walk through
·Photos of any known condition issues
·Banking info for owner disbursements
·Property insurance certificate

If your property is tenanted:

·Existing lease document
·Current tenant contact info
·Deposit ledger / security deposit details
·Banking info for owner disbursements
·Property insurance certificate

Start the process.

Send us the property details and we'll come back with an analysis within 1 business day.

Get an analysis